Return Policy

When you receive your product and you are not happy with your purchase or is not what you really want, 

the seller promises that you may return it before order completion (when you click ‘Confirm Order

Received’ or exceed confirmation time frame) and receive a full refund. The return shipping fee will 

be paid by you. Or, you can choose to keep the product and agree the refund amount directly 

with the seller.

1. Full Refund if you don't receive your order in the time frame given 

You will get a full refund if your order does not arrive within the delivery time promised by the seller. which is 1-15 Days Will not come in to effect if the postal service is to blame for the package delay.


2. Full or Partial Refund, if the item is not as described

If your item is significantly different from the seller’s product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.


3.Guaranteed Protection Period

You can submit refund requests up to 15 days after your order has been completed. You can do this by contacting stringandswim.com directly Please note that you can only open one dispute per order.